Terms of Service

Terms of Service

Last Updated: [12/15/2023]

Support Terms:

octohook Support Channels: octohook operates on Discord for live support. To seek assistance, join the official Discord server and create a support ticket.

General Terms:

Refunds:

octohook does not offer refunds for software purchases unless exceptional circumstances warrant consideration.

Compatibility Disclaimer:

While octohook aims for a 99% compatibility rate, we cannot guarantee the software's functionality on every PC due to potential compatibility issues.

Support Verification:

octohook will provide support only upon verification of your purchase through the submission of your Order ID.

User Responsibility:

octohook is not liable for any actions taken by users with our software, and we disclaim responsibility for any consequences arising from such actions.

Ban Disclaimer:

octohook does not guarantee immunity from bans due to the use of our software. Users are advised to exercise discretion and abide by the terms of service of the platforms they use.

Chargebacks and Legal Consequences:

Customers are not permitted to initiate chargebacks under any circumstances. Violating this policy may result in legal consequences.

Subscription Sharing:

Sharing subscriptions or attempting to bypass our HWID lock system is strictly prohibited. Violations will result in a subscription ban.

Other:

Digital Item Purchase Acknowledgment:

Customers acknowledge that virtual/digital items purchased are non-returnable.

Fraudulent Actions:

Customers agree not to engage in any unauthorized or fraudulent purchase, transaction, dispute, claim, or related actions.

Customer Concerns:

If customers have concerns, they agree to contact octohook and allow a reasonable timeframe for issue resolution before resorting to negative reviews or other actions.

By using octohook's services, you signify your acceptance of these terms. octohook reserves the right to update these terms at any time without prior notice. It is the user's responsibility to review the terms periodically for changes.

If you have any questions or concerns, please contact us in our discord.